Terms of Use

Last updated 6 November 2026

General information only, not financial advice. Tradelens gives general information about trading. It does not take into account your objectives, financial situation or needs, and it is not a recommendation to buy, sell or hold anything. Trading carries a high risk of loss. Consider your own circumstances and get advice from a licensed financial adviser before making decisions.

These terms apply when you use Tradelens (the website at tradelens.website, its subdomains, and any address that replaces it). Tradelens is run by Tradelens ("we", "us"), based in South Australia. By creating an account, continuing as a guest or buying credits, you agree to these terms.

1. What Tradelens does

Tradelens lets you upload a screenshot or photo of a trade and get an automated report, ask an AI coach general questions, keep a trading journal, and use simple calculators. Reports are produced by artificial intelligence (Anthropic's Claude models) from the image you upload. They can be wrong, can misread numbers, and only reflect what is visible in the image.

2. No financial advice

Everything in Tradelens, including scores, verdicts, coach answers, lessons and calculator results, is general information and education only. We are not a financial adviser and do not hold an Australian Financial Services Licence. Nothing in Tradelens is personal advice or a recommendation. You are solely responsible for your trading decisions and any losses. Always check prices and levels in your own trading platform.

3. Your account

• You must be 18 or older to use Tradelens.
• Keep your login details safe. You're responsible for activity on your account.
• Give accurate information and don't create accounts to get extra free credits.
• Guest sessions are temporary. Guest journals are deleted when you sign out.

4. Credits, plans and payments

• New accounts get 10 free credits after confirming their email. One trade check uses one credit. Coach questions are free. If a screenshot can't be read, no credit is used.
• Monthly plans (Starter, Pro, Elite) are charged in Australian dollars each month until cancelled. Each plan gives a set number of credits per month. Unused monthly credits don't roll over.
• Credit packs are one-off purchases. Pack credits and free credits don't expire while your account is open.
• Payments are processed by Stripe. We never see or store your full card details.
• You can cancel a plan at any time in Settings. You keep your plan's credits until the end of the period you've paid for, and you won't be charged again.
• We may change prices or credit amounts. We'll tell you before a change affects a plan you're already on, and you can cancel before it applies.
• Refunds are covered in our Refund Policy.

5. Acceptable use

Don't misuse Tradelens. That includes trying to break or overload the service, getting around credit limits, uploading anything illegal or that you don't have the right to share, or using the AI coach for things unrelated to trading. We may suspend or close accounts that do.

6. Your content

You keep ownership of the screenshots and notes you upload. You give us permission to process them to provide the service, as described in our Privacy Policy.

7. Availability

We try to keep Tradelens running, but it may sometimes be unavailable, slow or contain errors. Features may change or be removed.

8. Your consumer rights and our liability

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those rights. To the extent the law allows, we are not liable for any trading losses or for indirect or consequential loss, and our total liability to you is limited to the amount you paid us in the 12 months before the claim, or to supplying the service again.

9. Ending your account

You can delete your account at any time in Settings. This deletes your journal and cancels any plan. Unused credits are lost when an account is deleted, unless the Australian Consumer Law says otherwise.

10. Changes and law

We may update these terms. If we make a significant change, we'll show a notice in the app. These terms are governed by the laws of South Australia, Australia.

Contact

Questions? Email aeldesigns@icloud.com. We aim to reply within 2 business days.